To compress a medical records PDF on a Mac, drop it into Smol, pick the Small preset for email and fax or Medium for scans you must read closely, then check the output size against the receiver’s limit. Portal caps range from 3.5 MB to 100 MB, so the target depends on where the file is going.
| What you are sending | The limit you hit | The Smol setting |
|---|---|---|
| Scanned chart or referral packet to a patient portal | 3.5 MB at one NHS trust portal, 10 MB at the Peace Corps portal, 100 MB at VSee Clinic intake | PDF preset Medium, then Small if still over; check the output |
| Records PDF by email | 25 MB at Gmail, and encoding adds about 37% | PDF preset Small, aim near 18 MB or less |
| Records PDF by online fax | 30 MB combined upload on Fax.Plus; 250 pages per fax at the top plan | PDF preset Small or Medium; page counts do not change |
| Dental x-ray or photo exports (JPG, PNG) | Portals count each file; one submit per task at one portal | Compress, output JPG, quality 75 to 85; resize if oversized |
What is the patient portal upload limit?
There is no common limit: each portal sets its own, and the three portals below differ by a factor of almost 30. Look for the number on your own portal’s help page before you pick a preset, because the right target is the receiver’s cap, not a general rule.
| Destination | Limit | Also stated | Source |
|---|---|---|---|
| Dartford and Gravesham NHS Trust patient portal | 3.5 MB per file | Any format, including Word, PDF, JPEG and GIF | NHS trust help |
| Peace Corps medical portal | 10 MB per file | .jpg, .jpeg and .pdf; PDF preferred; ZIP and password-protected files rejected; one submit per task, so combine files first | Peace Corps tips (PDF) |
| VSee Clinic intake form | 100 MB per file | No file type list on the page | VSee help |
| Gmail, personal account | 25 MB; larger files become a Drive link | Work and school accounts use the limit the administrator sets | |
| Fax.Plus online fax | 30 MB combined upload on every plan | 30 pages per fax on Free, up to 250 on Enterprise | Fax.Plus |
| University of Iowa eFax service | No size figure; 250 pages at a time | Page last updated 4 September 2024 | Iowa ITS |
Two lessons follow. A 3.5 MB cap is easy to exceed with a multi-page color scan, so expect to compress. And fax and email limits count pages or encoded bytes in ways that make “just under the cap” risky: our guide to getting a PDF under Gmail’s 25 MB limit measured email encoding at roughly 37% overhead, so a 25 MB cap means aiming near 18 MB.
How do I compress a medical records PDF on a Mac?
Open Smol, drop the PDF in, choose a preset and compress. The presets are Tiny, Small, Medium, Large and Original, and the result is saved as a copy beside the original with a _compressed suffix. Check the size of the copy against the cap before you send.
The presets are long-edge pixel caps, not DPI targets: 600, 900, 1200, 1800 and 2400 px for Tiny, Small, Medium, Large and Original, with JPEG quality of roughly 25, 45, 60, 75 and 88. A letter page capped at 1200 px on its long edge lands well below 300 PPI, so the preset decides how crisp small print stays. Original is not lossless: it re-encodes and resamples anything above 2,400 px. The full explanation is in what the PDF presets actually do.
Why is my scanned chart file size so large?
A scan stores each page as a picture, and a letter page at 300 PPI in color is 2,550 × 3,300 pixels. In our test, a 3-page, 300 PPI color scan of an agreement weighed 5,017,560 bytes, over 1.6 MB a page, before any compression.
Three choices at the scanner shrink a chart before Smol touches it: scan at 200 to 300 PPI rather than higher, scan black-and-white for typed text, and avoid saving each page as a separate TIFF. Then compress. Preset choice matters for searchability. In the scanned-PDF test, a Tesseract OCR pass recovered 100% of words at Medium (109 PPI), 96.8% at Small (82 PPI) and only 1.42% at Tiny (55 PPI). That tells you Tiny is the wrong choice for a chart someone must read or search.
Smol does not run OCR. In that post, a separate tool (OCRmyPDF) added the text layer and Smol’s Medium preset then took the scan from 5,017,560 to 288,609 bytes with the text intact. If your scanner or records software already adds a text layer, test that the copy still searches after compression.
How big is a dental x-ray image export, and can I shrink it?
Imaging software can export an x-ray as an image file, and the sizes vary with sensor and settings, so there is no standard figure to quote. Smol compresses those exports to JPG, PNG, WebP, AVIF or HEIC at a quality you choose, and it can resize to a maximum width or height.
Compression of images is lossy: Smol has no lossless mode, so every output is re-encoded. Whether a smaller export is acceptable for diagnosis or for the receiving office is a clinical decision, not something Smol can tell you, so keep the original export and send the copy only where the receiver agrees. For a portal that wants JPG or PDF, as the Peace Corps portal does for .jpg, .jpeg and .pdf, compress with output JPG.
Image defaults to know: quality starts at 75, metadata is stripped, and images are resized to fit inside 2000 × 2000 px unless you change it. Raise or switch off that resize if the receiver needs the full pixel dimensions. The benchmark measured 69.3% smaller high-quality JPEGs at default settings, on 24 small 768 × 512 photographs; your exports will land differently.
Which Smol settings should I use for records?
Start with Small for anything going by email or fax and Medium for scans that must stay readable, then adjust after reading the output size. The quality numbers below are starting points we chose, not guarantees of a file size.
| File | Operation | Setting (starting point) | Why |
|---|---|---|---|
| Multi-page scanned chart | Compress PDF | Medium | Kept all words findable in the scan test |
| Records packet for email or fax | Compress PDF | Small | Smaller; fine for reading, not for fine print |
| Portal capped near 3.5 MB | Compress PDF | Small, then Tiny if needed | Read the result; Tiny loses text quality |
| Dental x-ray or clinical photo export | Compress, output JPG | Quality 80, resize off or raised | Keeps pixel dimensions; check the image |
| Properties in the file info | Strip metadata | PDF or image | Clears document properties, EXIF, GPS, IPTC, XMP |
A note on metadata
Image compression strips EXIF, GPS, IPTC and XMP by default, and the separate strip-metadata operation can do the same for PDFs and images. Stripping clears properties such as author and title fields. It does not remove a name printed on the page itself, and for PDFs the result can be reversed with a free tool unless the file is rewritten afterward, as our PDF metadata guide explains. Smol does not redact anything on the page.
How do I compress a batch of records at once?
Drop the whole folder into Smol and run one job: mixed PDFs and images go in together and each file shows its own progress and savings. The workflow below is the one to repeat.
Copy the records to a working folder
Originals are untouched by default, but a working copy keeps the chart folder clean.Drag the files or the folder into Smol
Mix PDFs and image exports in one batch. See batch compressing PDFs on Mac for the details.Choose Small or Medium for PDFs; JPG at quality 80 for images
Save the choice as a preset. Presets live on one Mac, so write the settings down for others.Compress, then open the largest output
Look at the page, zoom into small print, and read the size against the receiver’s cap.Send the _compressed copies
If a file is still over, step down one preset and run it again from the original.

What do medical offices use today, and how does it compare?
Free and built-in options come first. Preview’s Reduce File Size is built into every Mac, and it can make text PDFs bigger: in our test a 21-page text-only contract grew by 111.8% (details here). The scanner software, a print-to-PDF option and online tools are the other common routes.
| Option | Cost | Where the file goes | Catch |
|---|---|---|---|
| Scanner settings (lower PPI, black-and-white) | Free | Stays on your network | Applies only to new scans |
| Preview, Reduce File Size | Free, built in | Stays on your Mac | Can enlarge text PDFs; one file at a time |
| Acrobat Reduced Size PDF | Subscription | Stays on your computer | Peace Corps cites it for its portal; see the alternatives page |
| Online compressor | Varies by service | Uploaded to a server | You must decide whether sending records there is acceptable |
| Smol | $29 once | Stays on your Mac | No OCR, no redaction, no lossless mode |
The comparison that decides it is where the file travels. An online compressor receives the record on its own server; Smol compresses on your Mac and uploads nothing. We make no statement about which your office’s policies allow. See Adobe Acrobat alternatives for Mac and the best PDF compressor for Mac for tested figures.
When is Smol the wrong tool?
Smol is not the right choice for every record workflow. Use something else when:
- The files are DICOM studies. Smol does not read DICOM; export an image from your imaging system first.
- You need to redact, sign, merge or split a PDF, or add searchable text. Smol does none of these, and it has no OCR.
- You need identical pixels. Smol always re-encodes images; a lossless optimizer is the better fit, as in our ImageOptim comparison.
- Your staff use Windows or iPads. Smol runs on macOS only.
- The record is a text-based PDF from your EHR. It may compress by almost nothing, so ask the system for a smaller export.
For a small office, a Team license ($49) covers three Macs and Enterprise is $20 a seat from 5 seats. Compare against the policy of your practice, which we cannot advise on. Also see the law firm PDF filing and confidential documents pages for related workflows.
Frequently asked questions
How do I compress a medical records PDF on a Mac?
Drop the PDF into Smol, choose the Small preset for email and fax or Medium for scans you must read closely, and compress. Smol saves a copy beside the original with a _compressed suffix. It sets quality and pixel size rather than a target in megabytes, so check the output size against the receiver’s limit and step down a preset if needed.
What is a typical patient portal upload limit?
There is no typical limit. The portals we read published 3.5 MB at one NHS trust, 10 MB at the Peace Corps medical portal and 100 MB at VSee Clinic intake. Find your own portal’s help page and write the cap down. Then compress with a preset, open the result, and confirm the size before uploading.
Why is my records PDF too large to fax or email?
Scans store pages as images, so a 300 PPI color page is 2,550 by 3,300 pixels and a few pages reach millions of bytes. Gmail stops at 25 MB, and encoding adds about 37%, so aim near 18 MB. Fax.Plus caps combined uploads at 30 MB. Compress with Small, then check the size.
Will compression make a scanned chart unreadable?
It can at the smallest setting. In our scanned-PDF test, OCR recovered 100% of words at Medium, 96.8% at Small and only 1.42% at Tiny. Choose Medium when text must stay legible or searchable, open the result, zoom into small print, and keep the original. Smol does not add OCR itself.
Can Smol compress dental x-ray images or DICOM files?
Smol can compress exported images to a smaller JPG at a quality you set. It does not support DICOM. Compression is lossy, so whether a smaller export is acceptable is a clinical decision; keep the original export and confirm with the receiver before sending the copy.
Does Smol upload my files anywhere?
No. Smol runs on your Mac and compresses locally, with no account and no server. That is a description of how the software works, not a statement about any regulation or your office’s policies, which we cannot advise on. Check the output file, then send it the way you normally would.
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